The Experts on aging services in Central New York.
The Conversation Starts Here.

Our passion is to promote dignity and independence for our clients while providing peace of mind for family members.
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The Conversation Starts Here

Aging Advocates CNY is a committed leader in elder care. If you are a family member who is coping with the stresses of caring for a loved one, or you are planning your own aging journey, we can help!

Our experienced Life Care Managers – or Geriatric Care Managers – offer highly personalized services, acting as an essential link between our clients and the services they need. Whether you are a family member caring for a relative, contemplating your own needs as you age, or a professional considering the appropriate resources for your clients, Aging Advocates CNY offers the guidance you can count on.
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We Provide Safe & Total Care

We Are Experienced
As care managers, we have the education and real world experience to advocate and guide families who are caring for older relatives or disabled adults.

Customized Care Plans
We create and implement a customized care plan by arranging physicians, attorneys, home health agencies, and care companion agencies plus more.
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We'll Help You Care for Those Who Cared for You

We have an in-depth understanding of the long-term care system and can guide our clients to the highest quality resources such as home care services, assisted living communities, rehabilitation facilities, and nursing homes. We have a network of elder law attorneys, financial planners, and other professionals we rely on for their special expertise. Our Life Care Managers understand the complex family dynamics that arise when caring for a relative and can help families sort through difficult issues.

Aging Advocates CNY promotes dignity and independence for our clients while providing peace of mind for family members. Families are often unprepared for the challenges of caregiving and are faced with decisions that seem difficult or overwhelming. We understand these challenges and guide our families to solutions with knowledge and compassion. We pride ourselves on being excellent problem solvers, providing practical solutions and guidance to our clients and families every step of the way.


They are very responsive to their clients.
- Nancy Aureli, Owner of Community Living Advocates

Melissa is highly knowledgeable, caring, and dedicated! This is more than a job for her as she genuinely cares about the families she works with.
- Community member

Melissa is such a kind and caring person and it truly translates over to her work. Our company has worked alongside her for a few clients and she has made them all feel comfortable and safe when transitioning to a new place. What an amazing advocate for seniors. Thank you Melissa!
- Allison Case, Senior Care Professional

Passionate and caring! Highly recommended.
- Sean Kelsey, CEO of Nave Law Firm

Melissa’s professionalism and expertise provided our clients with the comfort they needed during otherwise very stressful and emotional times.
- Erin Malay PT, DPT

Melissa’s work with seniors has proven to be some of the most genuine and generous I have seen. The aging population is fortunate to have someone like Melissa as their advocate.
- Amanda Sullivan, Gerontologist 
"Your company (Aging Advocates) is fantastic!  What a godsend.  I know he was grumpy, but he really did enjoy your visits.  The three of us felt so much better knowing that he was being watched by capable professionals."
 - Donna, Bobby and Joann, Client family members  

"Thank you for your help with Mom/Karin. Your attention to her situation has meant a lot to us- and to her."
- Lisa and Stephen, Client family members

'Thank you both again and again for all your assistance during this nerve-racking episode in the life and care of my mom.  I look forward to your help with the next roadblock, whatever it may be.  As I told Melissa last spring, we really can't do this without The Aging Advocates!'
- Patty, Client family member

“Mom mother had gotten to the point where she was legally blind and coming down the stairs. We needed some help and that’s where Aging Advocates came into play. The connection that they made and time that they spent with my mother and then educating me about the different levels of senior care. The quality of her life is much much better.”
- Mark, Client family member

Awards & Memberships

Our Philosophy

We will provide ongoing service to you only after we have assessed your needs and you, or a person designated to act for you, understand and agree to a plan of service, the results that may be expected from it, and the cost of service. We will base our plan of service on goals you, or a person designated to act for you, have defined, and which enhance the decisions you have made concerning your life. Our first duty is loyalty to you. We will always provide services based on your best interest, even if this conflicts with our interests or the interests of others.